After graduating from Tulane University with a Bachelor of Science degree, Thao co-founded The Insurance Center with her husband, Quang Nguyen, in 2002. Since then, she has obtained her Property & Casualty insurance license, CISR designation, and Notary Public commission. She is also an Enrolled Agent, a federally authorized tax practitioner empowered by the U.S. Department of the Treasury to represent clients before the IRS. The most important thing to Thao is assembling and overseeing a great team to provide the best customer service experience for clients while fulfilling the insurance needs of their family and businesses. When Thao isn’t working, she enjoys traveling and spending time with family.